Refund Policy

Our Commitment to Fairness

Thank you for purchasing the Seller Preparation Assessment™.

We believe customers should understand our refund policy before making a purchase.

This policy has been written to be clear, straightforward, and fair while recognizing the unique nature of digital educational products that become available immediately after purchase.

If you have questions before purchasing, we encourage you to contact us. We are always happy to help you determine whether the Seller Preparation Assessment™ is appropriate for your situation.

1. Digital Product Delivery

The Seller Preparation Assessment™ is delivered electronically through your secure customer dashboard.

Because access is provided immediately following purchase, the product is considered delivered once your dashboard has been successfully created and the purchased materials are available.

No physical products are shipped.

2. Refund Eligibility

We want every customer to feel confident about their purchase.

Refund requests may be considered within seven (7) calendar days of the original purchase date.

To be eligible for consideration, the request should clearly explain the reason for the refund request and be submitted using the official support contact provided on SellerPreparation.com.

Each request will be reviewed individually.

3. Situations Where Refunds May Be Approved

Refund requests may be approved when, for example:

• you accidentally purchased the same product more than once;
• a technical issue prevented reasonable access to the purchased materials and could not be resolved;
• an unintended duplicate transaction occurred; or
• other circumstances are determined, in our reasonable judgment, to justify a refund.

4. Situations Where Refunds Generally Will Not Be Approved

Because the Seller Preparation Assessment™ consists of immediately accessible digital educational materials, refunds generally will not be approved solely because:

• you changed your mind after purchase;
• you decided not to complete the assessment;
• you expected a different business outcome;
• you misunderstood the educational purpose of the product despite the information provided prior to purchase; or
• you no longer wish to use the materials after accessing them.

5. Educational Products

The Seller Preparation Assessment™ is designed to provide educational guidance and preparation resources.

Like books, online courses, and downloadable educational publications, the value of the product is delivered through immediate access to its content rather than through future participation or ongoing services.

6. Technical Assistance

If you experience difficulty accessing your dashboard or downloaded materials, please contact us before requesting a refund.

Many technical issues can be resolved quickly, allowing you to receive the full benefit of your purchase without delay.

7. Processing Approved Refunds

If a refund request is approved, refunds will generally be issued using the original payment method.

Processing times may vary depending on your financial institution or payment provider.

8. Future Updates

From time to time, SellerPreparation.com may improve educational materials, update documents, or enhance the customer experience.

Unless specifically stated otherwise, future updates are not automatically included with previous purchases and do not create additional refund rights.

9. Questions

If you have questions about this Refund Policy before or after purchasing the Seller Preparation Assessment™, please contact us using the official support information provided on SellerPreparation.com.

We are committed to responding professionally, respectfully, and as promptly as possible.

Thank You

We appreciate the trust you have placed in the Seller Preparation Assessment™.

Our objective has always been to create practical educational resources that help business owners become better prepared before making important business decisions and engaging trusted professionals.

We hope the materials provide lasting value throughout your preparation journey.